Shipping & Delivery Policy

Effective date: August 30, 2026

Digital products

Digital products are delivered electronically and do not require physical shipping. House-of-Chance activates a digital product for sale only when the product's intended customer files and secure delivery path have passed the applicable release checks. The product page or checkout identifies the digital format and applicable delivery information. If access fails, is incomplete, or a delivered file is corrupted, contact thedukeshouseofchance@gmail.com so the issue can be investigated and, where appropriate, access restored.

Professional services

SignalForge and other professional-service purchases are non-shipping services. Delivery timing begins only when the purchased offer's stated start conditions are satisfied, which may include completed intake, scope confirmation, required access, payment conditions, and an authorized point of contact. The purchased product page controls the service scope and stated delivery expectation.

Sponsorship placements

Sponsorship placements are non-shipping services. A placement window begins only after required sponsor intake, eligibility review, creative approval, destination-link quality assurance, and placement approval are complete. Sponsorship is disclosed and does not imply a guarantee of traffic, leads, sales, or return on advertising spend.

Physical merchandise

Physical merchandise is offered for sale only after the applicable product's supplier, approved sample, landed economics, fulfillment origin, shipping profile, carrier or 3PL path, tracking, returns process, and customer-remedy workflow have been verified for the intended release. Available shipping methods, charges, and estimated delivery information are shown at checkout or in the applicable offer terms when physical merchandise is active.

Delivery estimates are estimates, not guarantees, unless a specific guarantee is expressly stated in writing. Material delays or delivery failures are handled in accordance with the applicable offer terms and mandatory consumer-protection law.